At the Stone Horse Motel, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to ensure your information is kept secure. By using our services, you agree to the practices described in this policy.

Information We Collect

While we do not require the creation of accounts or allow comments on our website, we do collect personal information through forms where guests can update their information. The types of information we may collect include:

• Personal Identification Information: Name, email address, phone number, mailing address, and other contact details.
• Reservation Details: Information related to your stay, including dates, preferences, and special requests.
• Payment Information: Credit card details and billing information for processing reservations and other transactions.
• Communication Records: Any correspondence between you and our staff, including emails and phone calls.

How We Use Your Information

The information we collect is used for the following purposes:

• Processing Reservations: To manage your bookings and provide the services you request.
• Customer Service: To respond to inquiries, fulfill requests, and provide support.
• Personalization: To enhance your stay by understanding your preferences and providing tailored services.
• Communication: To send you updates, confirmations, and other important information related to your stay.
• Compliance and Legal Obligations: To comply with applicable laws, regulations, and legal processes.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

• Service Providers: We may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as these parties agree to keep this information confidential.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include:

• Secure Storage: All personal information is stored on secure servers with restricted access.
• Encryption: Sensitive information, such as payment details, is encrypted during transmission using Secure Socket Layer (SSL) technology.
• Access Controls: Access to personal information is limited to authorized personnel who need it to perform their job functions.

Your Rights and Choices

You have certain rights regarding your personal information, including:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request that we correct any inaccuracies in your personal information.
• Deletion: You can request that we delete your personal information, subject to certain legal obligations.
• Opt-Out: You can opt out of receiving promotional communications from us at any time by following the instructions in those communications.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website and updating the effective date at the bottom of this page.